Description

Summary

Elevate Your Career at the Premier Hotel in Downtown Salt Lake City

At Hyatt Regency Salt Lake City, we bring together spacious rooms, stunning mountain views, outdoor amenities, and exceptional dining in the heart of downtown, setting a new standard in hospitality. We're looking for enthusiastic, service-oriented individuals who thrive on connecting with people from around the globe. As part of our team, you'll proudly represent the Hyatt Regency brand and play a key role in delivering exceptional experiences for our guests every day. Take the first step toward joining a global company that values personal connections, teamwork, and exceptional service.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Why Hyatt Regency Salt Lake City?

• Benefits and perks include but are not limited to:
• Discounted & Complimentary hotel room nights.
• Receive up to 8 Paid Float Days upon hire! *Dependent on hire date*
• Enjoy complimentary meals in our colleague Cafe for every shift worked.
• Medical, Dental, Vision Insurance - Full-Time colleagues can enroll after just 30 days!
• 401K retirement savings plan and company match
• Up to $1,000 in educational assistance per year
• Opportunities to work and visit Hyatt Hotels and Resorts around the world!

For more detail and an exclusive list of benefits apply today, or join us for our next Walk In Wednesday!

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

As a member of the hotel's Leadership Committee, the Director of Food and Beverage is a highly visible role with exposure to Senior and Corporate leadership. This position reports to the hotel General Manager.

The Director of Food and Beverage is responsible for overseeing and directing Restaurants, Market, Lounges and any other Food or Beverage related areas operated by Hyatt. Coordinated oversight of Stewarding with the Executive Chef and Event Services with the Director of Events.

Duties include, although not limited to:

• Responsible for short and long-term planning and the management of the Food and Beverage operations in the front and back of the house
• Knowledge and focus on technology, specifically integration of AI into the operation for efficiencies
• Develops and recommends budgets, marketing plans, and objectives, and manages operations within approved plans and budgets
• Participate in total hotel management as a member of the hotel Leadership Committee
• Implement and maintain F&B sales/marketing programs
• Direct and oversee development of colleagues
• Hire, train, empower, coach, and counsel team members; conduct performance evaluations and salary reviews
• Direct the implementation and management of payroll, reporting, forecasting, inventory control, and budgeting for food and beverage operations.
• Coordinate food and beverage operations with other hotel departments to ensure seamless and efficient guest service
• Address and resolve guest concerns promptly to ensure exceptional customer satisfaction and maintain service excellence
• Develop and implement procedures that enhance both guest and colleague satisfaction
• Oversee quality control standards for all food and beverage offerings
• Maintain Hyatt service standards and ensure consistent execution across all operations
• Conduct daily walk-throughs to ensure compliance with Department of Health regulations and Hyatt corporate standards
• Ensure responsible beverage service and compliance with DABS licensing, permitting, and alcohol service regulations
• Maintain effective communication and collaboration with Corporate staff
• Coach and counsel colleagues to uphold Hyatt service standards, policies, and procedures

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Qualifications

• Demonstrated ability to effectively engage and collaborate with individuals from diverse socioeconomic, cultural, ethnic, and disability backgrounds.
• Minimum of 5 years of progressive Food & Beverage leadership experience within the hotel or hospitality industry, preferably with Hyatt.
• Service-oriented leadership style with strong professional presentation and communication skills.
• Proven leadership ability with a track record of developing high-performing teams.
• Degree in Hospitality Management or a related field preferred.
• Possess key strengths including high energy, entrepreneurial mindset, motivational leadership, and a proven track record managing high-volume operations.
• Strong ability to deliver exceptional guest service while driving operational performance and financial results.
• Excellent written and verbal communication skills in English, with the ability to communicate clearly and effectively at all levels.
• Proficient in Microsoft Office applications, including Word and Excel.
• Exceptional organizational, interpersonal, and administrative skills.
• Experience implementing innovative Food & Beverage concepts with a creative and strategic approach.
• Passion for innovation and technology, including experience utilizing AI tools and resources to enhance operations and efficiency.