Description

Summary

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Ideally situated across from the stunning and lush 40-acre California Capitol State Park - and surrounded by restaurants, shopping, and nightlife - our recently redesigned downtown Sacramento, California hotel places you in a serene urban oasis within walking distance of Capitol Mall, Crocker Art Museum, Old Sacramento Waterfront and more. Enjoy the expansive resort-style pool deck, savor an exquisite dinner beside an outdoor fireplace, or take in the city skyline views from the guest room.

The Opportunity

We are seeking a passionate and dedicatedF &B Supervisor to oversee the daily operations of our fine dining steak house, lobby bar , in room dining and Regency Club. The ideal candidate will have a strong background in food and beverage, exceptional leadership skills, and a customer-focused mindset. This role is key to ensuring smooth service, team efficiency, and a high level of guest satisfaction.

Key Responsibilities:

• Supervise day-to-day outlet operations, ensuring smooth and efficient service.

• Support the Restaurant Manager in overseeing staff scheduling, training, and performance.

• Provide hands-on assistance during service, including greeting guests, resolving issues, and ensuring an excellent dining experience.

• Lead by example to maintain high standards of cleanliness, food quality, and service.

• Foster a positive work environment, encouraging teamwork and staff engagement.

• Address employee concerns professionally and support team development and training.

• Handle guest feedback and resolve problems promptly with professionalism and care.

• Ensure compliance with health and safety regulations, and company policies.

• Collaborate with kitchen and bar teams to ensure a seamless food and beverage operation.

• Must have open availability including evenings, weekends and holidays

This an hourly position with a compensation of $25.55 per hour

We are proud to offer exceptional benefits which include:

• Free room nights, Discounted and Friends & Family Room Rates

• Medical, Prescription, Dental and Vision Insurance

• 401K with company match

• Paid Vacation, sick days, new child leave and personal day

• Paid Family Bonding Time and Adoption Assistance

• Tuition Reimbursement

• Free colleague meals during shift

• Employee Stock Purchase Plan

• Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more

Qualifications

• Minimum 1 year of experience in a lead or supervisory role in a full-service restaurant.

• Strong knowledge of food and beverage operations.

• Excellent interpersonal, communication, and problem-solving skills.

• Ability to remain calm and professional in a fast-paced environment.

• A genuine passion for hospitality, service excellence, and culinary experiences.

• Prior hotel food and beverage experience is a plus.

• Flexible availability, including evenings, weekends, and holidays.

• Fining Dining experience preferred

• Proficient in basic computer skills (IE: Microsoft Word, Excel, PowerPoint, Outlook)

• Ability to stand for long periods of time and walk moderate distances

• Ability to lift, pull, and push a moderate weight

• Be an engaged trainer, able to facilitate at all levels

• A Qualification in Hospitality Management is preferred but not essential

• Ensure effective hiring, training, development, promotion, and continuous reinforcement

• Lead and coach the team towards achieving exceptional guest service and employee satisfaction results

• Full understanding of Colleague engagement

• Develop and implement creative strategies for revenue enhancement and cost containment

• Develop and recommend the budget, marketing plans, and objectives. Manage within those approved plans

• Responsible for maintaining high energy, a positive attitude and professional appearance

• Plan, coordinate & manage special events and holiday functions