Description

Summary

Hyatt Regency Mission Bay is the epitome of the San Diego experience, located in the heart of Mission Bay surrounded by the best beaches and of course SeaWorld and Belmont park to enjoy. This resort style property is right on the water with pools, waterslides and the best sunsets in southern California and we are looking for top talent to share these experiences with our guests, are you ready?

The Outlets Manager oversees all food and beverage outlets within the hotel operated by Hyatt which may include may include restaurants, lounges, coffee bars, or banquet facilities.

Duties Include:

• Responsible for short and long term planning and the management of the hotel outlet operations in the front and back of the house
• Implement and maintain food & beverage sales/marketing programs
• Direct and oversee development of employees
• Hire, train, empower, coach and counsel, performance and salary reviews
• Direct the implementation of the payroll, reports, forecasts, inventory and budget for outlet operations
• Coordinate outlet operations with other hotel departments to ensure efficient guest service
• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
• Implement procedures to increase guest and employee satisfaction
• Exercise quality control for both food and beverage
• Maintain Hyatt standards of service and ensure their implementation
• Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
• Coach and counsel employees to reflect Hyatt service standards and procedures

The salary range for this position is $76,700-$115,300 annually. This is the pay range for this position that Hyatt Regency Mission Bay Spa and Marina reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Hyatt has the best to offer including: paid holidays, vacation and sick leave, medical health care, retirement savings, paid FamilyBonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals and parking during shifts, and many more!

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• Demonstrated ability to effectively interact with people
• Minimum 3 years Hotel F&B management experience preferred
• Service oriented style with professional presentations skills
• Proven leadership skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear concise written and verbal communication skills
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills
• Experience in implementing new food & beverage concepts