Description

Overview

Job Summary

 

Responsible for Oakwood Country Club's dining services and all food and beverage production throughout the club. Manages all other outlets such as snack bars, half-way houses, and additional service venues. Plans, implements and monitors departmental budgets. Hires, trains, and supervises subordinates and applies relevant marketing principles to ensure the wants and needs of club members and guests are consistently exceeded.

Experience Required

Education and/or Experience

 

• Bachelor's degree in Hospitality Management, Culinary Arts, or a related field preferred.
• Minimum of 10 years of progressive food and beverage management experience, with at least five years in a senior leadership role within a fine dining, private club, or comparable upscale environment.

 

Equivalent combination of advanced education and directly related leadership experience may be considered.

Essential Responsibilities

Job Knowledge, Core Competencies and Expectations

 

• Food and beverage cost controls and operating procedures.
• Accounting.
• Menu design.
• Marketing and promotions.
• Wine, spirits and bar operations.
• Point-of-sales systems.
• Strong interpersonal and organizational skills.
• Polished, professional appearance and presentation.
• Strong time management and ability to perform effectively under pressure.
• Proven leadership ability to recruit, train, develop, and retain high-performing teams.
• Effective communication through all department levels and throughout club.
• Knowledge of and ability to perform required role during emergency situations.
• Job Tasks/Duties
  
   
  
  • Develops an operating budget for each of the department's revenue outlets; monitors and takes corrective action as necessary to help assure that budgeted sales and cost goals are attained.
  • Ensure that adequate cash procedures are followed and that documentation is reported in an accurate and timely manner.
  • Responsible for proper cash and charge procedures, guest check analysis, tip reports, ticket controls and daily sales reports and analysis.
  • Manages the department's long-range staffing needs.
  • Assists in recruitment, training, supervision and termination of food and beverage staff.
  • Helps plan and approves the organizational chart and staffing and scheduling plans.
  • Assures that effective orientation and training for new staff and professional development activities for experienced staff are planned and implemented.
  • Monitors employee records to minimize overtime and keep labor costs within budget.
  • Assures that all standard operating procedures for revenue and cost control are in place and consistently followed.
  • Assures that all applicable club policies and procedures are followed.
  • Helps plan and approves external and internal marketing and sales promotion activities for the
    department's outlets and special club events.
  • Approves menu items, pricing, and menu designs for all outlets, special events and banquet events.
  • Establishes quantity and quality output standards for personnel in all positions within the department.
  • Ensures all legal requirements are consistently followed, including wage and hour and federal, state or local laws for food safety and the sale/consumption of alcoholic beverages.
  • Ensure all energy management, preventive maintenance and other standards are consistently met.
  • Ensures that all new employees receive the appropriate safety instructions and training; establishes and enforces all safety policies and procedures including OSHA regulations and ensures that appropriate proof of training is documented to the employees' personnel files.
  • Researches new products and evaluates their cost and profit benefits.
  • Maintains food and beverage personnel records.
  • Monitors purchasing and receiving procedures to ensure proper quantity, quality and price for all purchases.
  • Reviews new techniques for food preparation and presentation to maximize member and guest satisfaction and minimize food costs.
  • Greets guests and oversees actual service on a routine, random basis.
  • Helps develop wine lists and wine sales promotion programs.
  • Establishes, updates and maintains all written standards and procedures for the department as needed.
  • Addresses member and guest complaints and advises the General Manager about appropriate corrective actions taken.
  • Serves as an ad hoc member of appropriate club committees.
  • Monitors appearance, upkeep and cleanliness of all food and beverage equipment and facilities.
  • Monitors employee dress codes according to policies and procedures.
  • Approves all product invoices before submitting to the Accounting Department.
  • Monitors or manages physical inventory verification and provides updated information to
    the Accounting Department.
  • Responsible for the proper accounting and reconciliation of the point-of-sale and member revenues.
  • Maintains records of special events, house counts, food covers and daily business volumes.
  • Ensures that an accurate reservation system is in place.
  • Audits and approves weekly payroll.
  • Approves all entertainment.
  • Responsible for long-range planning for the department in concert with the club's planning process.
  • Establishes and maintains professional business relations with vendors.
  • Works with the club's Controller or Chief Financial Officer to identify and develop operating reports and for ongoing control of the department.
  • Recommends operating hours for all food and beverage outlets.
  • Serves as manager-on-duty on a scheduled basis.
  • Ensure timely correspondence with all catering guests including inquiry, follow-up, contracts, billings and thank-you letters.
  • Complete periodic china, glass, and silverware inventories.
  • Implement and monitor sanitation and cleaning schedules.
  • Completes other appropriate assignments from the General Manager.
  
   
  
  Licenses and Special Requirements
  
   
  
  • Food safety certification.
  • Alcoholic beverage certification.
  
   
  
  Physical Demands and Work Environment
  
   
  
  • Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
  • Push, pull or lift up to 50 pounds.
  • Continuous repetitive motions.
  • Work in hot, humid and noisy environments.

 

Benefits

Oakwood Country Club offers a comprehensive benefits package including health, dental, and vision insurance; life insurance; an Employee Assistance Program (EAP); and a 401(k) plan with company match. This role is also eligible for an annual clothing allowance.

All compensation and benefits are subject to the terms outlined in the Employment Agreement.

Equal Employment Opportunity Statement

Oakwood Country Club is an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination and harassment. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.

 

At-Will Employment Statement

Employment with Oakwood Country Club is at will. This means that either the employee or the Club may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law. Nothing in this job description or related materials creates a contract of employment.

 

Job Description Disclaimer

This job description is intended to describe the general nature and level of work performed by the individual in this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Management reserves the right to modify, add, or remove duties as necessary to meet business needs.