Description

• Manage all beverage service across outlets, including bars, lounges, restaurants, and events.
• Directly oversee all bartenders and porters on property including scheduling, training, performance management, and daily operational guidance
• Strong leadership in mentorship, accountability, coaching, and employee relations skills
• Ensure compliance with Hyatt brand standards, health regulations, and safety protocols.
• Maintain a culture of care and respect in all guests and colleague interactions.

• Interview, hire, and train beverage team members, fostering an inclusive and supportive environment.
• Develop schedules and staffing plans to optimize labor and service quality.
• Coach and mentor team members to deliver outstanding hospitality and uphold Hyatt's values.

• Forecast beverage revenues and expenses, monitor budgets and cost controls.
• Analyze sales trends and implement strategies to maximize profitability while maintaining quality.

• Design and maintain a cutting-edge cocktail program that reflects current trends and local influences.
• Collaborate with marketing to create promotions, seasonal menus, and special events that drive revenue and guest engagement.

• Ensure consistent, high-quality beverage presentation and service.
• Respond to guest feedback with empathy and implement improvements to enhance satisfaction.
  
  All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

• Minimum 3-5 years of beverage management experience in a luxury or high-volume environment.
• Strong knowledge of mixology, wine, beer, and spirits.
• Strong experience managing par levels and consistency in recipes.
• Understands inventory practices and execution across multiple outlets
• BARSmarts, WSET, or CMS preferred qualifications
• Large-scale luxury resort experience managing several beverage outlets preferred.
• Proven ability to lead teams, manage budgets, and deliver financial results.
• Excellent communication, organizational, and problem-solving skills.
• Creativity and passion for beverage innovation and guest engagement.
• Commitment to Hyatt's purpose of caring for people so they can be their best.