Description

Overview

The Assistant Director of Food & Beverage is responsible for ensuring the seamless execution of daily food and beverage operations, working in close collaboration with the Director of Food & Beverage and/or General Manager. This role is responsible for upholding exceptional service standards, enhancing Member experiences, and driving operational efficiency. The Assistant Director of Food & Beverage will actively oversee service teams, partner with the Executive Chef to ensure culinary excellence, and implement strategies to meet the Club's financial goals, including revenue growth and profitability.

Experience Required

- A high school diploma or equivalent.- A minimum of 3 years of experience in Club management or related field within the Food & Beverage Industry.Preferred- Bachelor's degree in a relevant field.- Preferred certifications include Food Handlers, Alcohol Safety, TABC, and CPR.- Must be comfortable handling highly confidential information, such as Member and employee data.

Essential Responsibilities

- Maintain exceptional member relations by creating a high-quality environment through staffing, programming, service operations, and maintenance.- Communicate with members individually and in groups to ensure the club exceeds their expectations.- Collaborate with the F&B team to develop and implement innovative ideas.- Ensure service teams are trained to deliver exceptional service to create memorable moments for members, including interactive dining, table-side service, and promoting specialty items.- Implement service recovery programs, ensuring staff is trained to handle and resolve member concerns effectively.- Create an excellent work environment centered on teamwork and mutual respect, focusing on member satisfaction, practicing the 3-steps of service, and meeting revenue objectives.- Select, train, and develop a qualified service excellence staff that understands the importance of member satisfaction and retention/attrition.

Benefits

We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and-if you're in a non-exempt role-hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:- Medical, dental, and vision coverage- Life insurance- Short-term and long-term disability insurance- 401(k) retirement savings plan- Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)