Description

Summary

At Spruce Peak we have something special. As the premier Vermont mountain community, we are surrounded by the natural beauty of the Green Mountains. The Lodge and Club are slope side at Stowe Resort; gorgeous for year-round adventures, escapes, destination weddings, and more. We take pride in our teamwork, high standards, and diversity. It's fitting that we are located at the pinnacle of Vermont!

We are looking for a Hybrid Food & Beverage Manager to join our Team. The Food & Beverage Manager will oversee the daily operations of the Alpine Hall, Tipsy Trout and/or Whistle Pig Pavilion, as well as other potential activations at the Lodge at Spruce Peak in the Winter months. You will train and motivate staff to maximize profitability and provide memorable guest service.

During the busy summer events season, this manager will act as a Banquet Manager. You will assist the Director of Banquets in overseeing a team of talented individuals and will be responsible for managing and working with the Banquet Captains in supervising Banquet events, colleagues, and the overall department. This position will administrate staff, coordinate banquet events, and implements strategies to achieve The Lodge at Spruce Peak's objectives.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Whether you want to settle down at a property that will keep you creatively engaged or if you like the ability to transfer to other properties in the Hyatt family, we have great career opportunities now.

The Perks (vary by hours committed):
• Paid Time Off
• Heath Benefits - after 30 days!
• Winter- Ski Pass to Stowe Mountain Resort
• Summer- Golf Membership to Stowe Country Club
• Complimentary and discounted stays at Hyatt Hotels worldwide
• Onsite Fitness Membership
• Employee discounts at the Spa & Restaurant Outlets
• 401(k) Matching
• And much more!

Learn more about Spruce Peak and everything else we have to offer here!

Besides great pay and benefits the work is interesting, challenging and you'll have opportunities to grow. Stowe is a great place to put down roots; mountain bike in the summer, ski in the winter, world-class breweries and small farms; a great place to play during your time off or to raise an active family.

Pay Range: $65,000-$70,000 a year based on experience.

Essential Functions:
• Training & Development of line level Colleagues to ensure seamless & luxurious guest service.
• Demonstrates a strong commitment to guest satisfaction, consistently going above and beyond to meet guest expectations, resolve issues, and create memorable experiences.
• Manages schedules and payroll for employees.
• Lead & Communicate information to the service team giving them the knowledge to be individually empowered.
• Supervise and Assist in the set up and breakdown of events, ensuring safety and cleanliness standards.
• Supervise the performance, attendance, attitude, appearance and conduct of service team and coaching in the moment to colleagues for both celebration and opportunities.
• Monitoring and responding to customer experience opportunities in real time and seeking out feedback from guest's post-stay to identify opportunities for improvement
• Lead the team to identify and prioritize tasks as needed.
• Other duties as necessary

Qualifications

• High school diploma or equivalent experience required.
• Relevant college degree and one year of management experience or the equivalent combination of education and experience.
• 1-2 years of prior Management experience, required. F&B and Events/Banquets related experience preferred.
• Leadership and Communication skills.
• Flexible schedule to include early mornings, evenings, weekends and holidays.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook, and PowerPoint) and the ability to effectively utilize POS systems, reporting platforms, and other business technology tool.
• Must have or obtain a valid DLC certificate
• Ability to stand/walk up to 10 hours per day
• Ability to lift, push, and pull a minimum of 30 lbs.

The individuals at Spruce Peak work as a team, flexing with the business and operational needs. Responsibilities, duties and the requirements for this position may change or increase at any time, with or without a change in title, benefits or salary. Like most other jobs in the hospitality industry, this position requires a flexible schedule, possibly working in other departments, working holidays, weekends, events, and long hours as necessary.

We welcome you:

Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.