Description

Tobacco Road Golf Club is seeking an energetic, organized, and detail-oriented Food & Beverage Manager to lead the food and beverage operations at The Pack House at Tobacco Road Golf Club and The Matchbox, our 12-hole synthetic short course. This is a hands-on leadership position for someone who enjoys hospitality, working with people, and being part of a fast-paced and fun golf environment.

Position Overview
The Food & Beverage Manager is responsible for the overall daily operation, staffing, purchasing, inventory management, financial controls, service standards, and guest experience of Tobacco Road's food and beverage operations.

• The Pack House at Tobacco Road Golf Club
• Food & Beverage operations at The Matchbox
• Beverage Cart operations
• Golf outings, tournaments, and special events
• Additional F&B service areas and events as needed

The F&B Manager will work closely with Golf Operations and facility leadership to provide an efficient, welcoming, and consistent experience for our guests.

Key Responsibilities

Staff Leadership & Scheduling
• Recruit, train, schedule, supervise, and develop F&B employees.
• Create weekly staff schedules based on golf volume, events, weather, and anticipated business levels.
• Ensure appropriate staffing levels while effectively managing labor costs.
• Establish clear expectations for appearance, punctuality, customer service, cleanliness, and job performance.
• Provide ongoing training and coaching to employees.
• Develop a team culture that is positive, accountable, energetic, and guest focused.
• Be visible and actively involved in the operation, particularly during high-volume periods.

Purchasing & Inventory
• Manage ordering of food, beverages, beer, wine, liquor, paper goods, and operating supplies.
• Maintain appropriate inventory levels while minimizing waste and unnecessary overstock.
• Receive deliveries and verify product quantities and invoices.
• Maintain organized storage areas, coolers, freezers, and beverage inventory.
• Complete and reconcile monthly physical inventories.
• Monitor product usage and investigate significant inventory variances.
• Maintain effective relationships with vendors and distributors.
• Review pricing and purchasing opportunities to help control costs.

Financial & Operational Controls
• Monitor food cost, beverage cost, labor cost, and overall departmental performance.
• Work with facility leadership and accounting to establish and achieve departmental budgets.
• Review sales, product mix, inventory, and operating results to identify opportunities for improvement.
• Maintain accurate POS items, pricing, and product categories.
• Help establish appropriate pricing and margins for F&B products.
• Reduce waste, over-pouring, unauthorized discounts, and product loss.
• Assist with annual budgeting and forecasting for the F&B department.

Guest Experience
• Maintain a friendly, efficient, and welcoming atmosphere throughout all F&B operations.
• Regularly interact with guests and be visible during peak periods.
• Ensure service standards reflect the expectations of a nationally recognized public golf facility.
• Respond professionally and promptly to guest concerns.
• Work closely with Golf Operations to anticipate daily guest counts, tournaments, outings, and special events.
• Look for creative opportunities to improve the overall F&B experience at both Tobacco Road and The
Matchbox.

Compliance & Facility Standards
• Maintain excellent standards for cleanliness and organization in all F&B areas.
• Ensure compliance with applicable North Carolina health, sanitation, and alcohol regulations.
• Ensure staff members maintain required certifications and training.
• Maintain proper food storage, labeling, rotation, temperature control, and sanitation procedures.
• Conduct regular inspections of F&B areas and address deficiencies promptly.

What We're Looking For
• Strong attention to detail and personal organization.
• Enjoys working in a fun, fast-paced environment.
• Takes ownership of the department and anticipates needs.
• Comfortable holding employees accountable while maintaining a positive workplace.
• Can manage inventory, purchasing, schedules, and administrative responsibilities accurately.
• Understands the importance of controlling costs and protecting margins.
• Willing to be hands-on and help the team when business demands it.
• Communicates effectively with employees, managers, vendors, and guests.
• Enjoys finding ways to make an operation better.

Preferred Qualifications
• Previous food & beverage management or supervisory experience.
• Experience in golf, resorts, restaurants, hospitality, clubs, or other high-volume operations preferred.
• Experience managing employees and creating staff schedules.
• Experience with purchasing and inventory management.
• Familiarity with POS systems and basic financial reporting.
• Strong organizational and communication skills.
• Basic understanding of food and beverage cost controls.
• Ability to work a flexible schedule including weekends, holidays, and peak golf periods.
• Knowledge of applicable food safety and alcohol-service requirements. SERV SAFE CERTIFIED

The Opportunity
This isn't a traditional restaurant management position. Tobacco Road is a destination golf facility with guests traveling from across the country to experience the property. The addition of The Matchbox creates another opportunity to build a unique, fun, and memorable food and beverage experience.

We are looking for someone who wants to take ownership of the operation-not simply maintain it. The right candidate will have the opportunity to help shape menus, improve systems, develop employees, create new offerings, and continue building the F&B experience across both Tobacco Road and The Matchbox. If you're detail oriented, enjoy hospitality, like being around people, and want to work in a unique golf environment, we'd like to hear from you.

Compensation & Benefits
Total compensation for this position will be commensurate with the candidate's experience and qualifications. Package includes base salary, holiday, bonus, and possible performance-based quarterly incentives.

• Comprehensive benefits (Medical, Dental, Vision, 401k) based on Troon Benefits Program.
• Meals White on Duty
• Uniforms
• Golf Playing Privileges in accordance with club policy.