At Hyatt , we believe our guests return because of the caring, attentive, and service‑driven associates who bring our hospitality to life. Our Restaurant Supervisors play a key role in delivering exceptional guest experiences by leading with professionalism, warmth, and a commitment to excellence.
What are the additional benefits to working at Andaz San Diego?
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Hyatt has the best to offer including: paid PTO, medical health care, 401k and company match after 1 year of service, paid FamilyBonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals, discount parking during shifts, and many more!
About the Role
This position supports senior leadership by taking on essential supervisor responsibilities, including coaching team members, overseeing daily operations, and ensuring the highest standards of food, beverage, and service quality. As a liaison between the culinary and front‑of‑house teams, the Restaurant Supervisor helps drive the overall success of the outlet. As a key part of our service team, you will need to be available for a variety of shifts. Full availability is required to ensure we provide a great experience for our guests every day of the year. This includes mornings, evenings, weekends, and holidays depending on business needs.
Key Responsibilities
Guest Experience Leadership
Ensure guests receive warm, attentive, and consistent service across all dining venues
Greet guests and team members with a positive, genuine attitude
Lead by example on the floor, modeling professionalism and hospitality
Anticipate guest needs and resolve concerns promptly and gracefully
Maintain a visible presence during service to support both guests and staff
Team Supervision & Training
Oversee daily activities of servers, bartenders, hosts, and support staff
Train new team members on service standards, safety procedures, and hotel policies
Provide ongoing coaching and feedback to maintain high performance and morale
Operational Excellence
Assist with scheduling, shift planning, and labor‑cost management
Monitor floor operations for cleanliness, organization, and adherence to brand standards
Coordinate with kitchen and bar teams to ensure smooth service flow
Quality & Compliance
Uphold all food safety, sanitation, and hygiene standards
Ensure compliance with local health regulations and internal policies
Conduct regular inspections of dining areas, equipment, furniture and service stations
Financial & Administrative Support
Assist with inventory control, order sheets, counting, and stock rotation
Support the Food & Beverage Manager with daily reports, cash handling, and cost‑control initiatives
Help implement promotions, special events, and upselling strategies to drive revenue
Oversee Food & Beverage operations during special events, ensuring seamless service and proper staffing
Collaboration & Communication
Work closely with the Food & Beverage Manager, culinary team, and other hotel departments
Participate in pre‑shift briefings and weekly department meetings
Hold associates accountable for performance and adherence to standards
The salary range for this position is $25.00 - $29.00 . This is the range for this position that Andaz San Diego reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.
All Candidates must be in possession of identification proving authorization to work in the United States. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications
Qualifications
2 years of F&B Operations experience required, with Lead experience preferred
A genuine desire to serve others in a fast‑paced environment
Strong verbal and written communication skills
Demonstrated leadership, coaching, and relationship‑building abilities
Fundamentals of food and beverage knowledge
Availability for AM and PM shifts (typically 6:00 AM-6:00 PM and 2:00 PM-2:00 AM)
Ability to work weekends and holidays, as required in a hotel environment
Understanding of Microsoft office systems including outlook/email, excel and word.
Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company guided by its purpose – to care for people so they can be their best. With more than 100,000 colleagues across 54 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be their best, and such authentic connection inspires the way we care for each other and for our guests. As we continue to grow, we ...
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