Description

Summary

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Alila Ventana Big Sur is where sky, sea, mountains, and redwoods converge to create a setting of unmatched beauty and tranquility. A luxury resort deeply rooted in authenticity and connection, we offer personalized, intuitive service that transforms every guest experience.

As part of the Hyatt Hotels family, we are proud to be recognized as a Forbes Four-Star resort and to hold Two Michelin Keys for excellence in hospitality. These honors reflect our commitment to exceptional service, innovative experiences, and an unwavering attention to detail. We are seeking a hospitality leader who brings passion, operational expertise, and the ability to elevate our food and beverage program while guiding and inspiring a talented team.

The Task Force Food & Beverage Manager plays a critical role in the leadership and execution of our resort's food and beverage operations. Reporting to the Director of Food & Beverage, this role oversees multiple outlets and ensures operational consistency and exceptional guest service across the resort.

• The Outlets
  • SurHouse: Perched high above the Pacific where the forest, mountains, and sea converge, The Sur House at Alila Ventana Big Sur offers a dining experience that celebrates both the spirit and the bounty of California's Central Coast. This ocean-view restaurant brings together rustic elegance, modern technique, and locally sourced ingredients to create cuisine that feels both familiar and deeply inspired by place.
  • SurStream: Set amongst a grove of ancient redwood trees, this custom-designed mini Airstream offers hand-made pizzas and salads, cocktails, beer, wine and gelato to nourish your weekend adventure.
  • In Room Dining: offers seasonal California coastal cuisine delivered right to your suite throughout the day, with breakfast, lunch, dinner, snacks and even late-night options included as part of the all-inclusive experience. It lets you enjoy the resort's locally inspired menus in the privacy and comfort of your room.
  • Pool: poolside dining lets you enjoy seasonal, California-inspired lunch and beverage service right by the water with items from the resort's menu available throughout the day.
  • Events & Banquets: custom catering and expert planning support for weddings, corporate retreats, and private gatherings, offering bespoke, seasonally inspired menus created by the resort's culinary team to suit receptions, seated dinners, and cocktail events across indoor and outdoor venues.

This leader collaborates across departments, drives service excellence, and plays an active role in maintaining the standards required of a Forbes-rated and Michelin-recognized property.

Assignment Details & Compensation

• Role: Task Force Food & Beverage Manager (Temporary, Full-Time)
• Assignment Length: a minimum 45 days
• Salary Range: $85,000-$95,000 annually (prorated for the duration of the taskforce assignment).
• Benefits: Onsite housing, travel expenses, and all meals are provided for the duration of the assignment.

We Offer Excellent Benefits:

• Free room nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental and Vision Insurance
• 401K with company match
• Paid Vacation, sick days, new child leave, and personal day
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Free colleague meals during shift
• Employee Stock Purchase Plan
• Discounts at various retailers- Apple, AT&T, Verizon, Headspace and many more

Qualifications

• Minimum of 3 years of progressive experience in food and beverage leadership, preferably within a luxury resort or fine dining setting
• Proven ability to lead multi-outlet operations and manage high-performing teams
• Deep understanding of luxury service standards and Forbes inspection criteria; prior experience in a Michelin- or Forbes-rated property preferred
• Certifications in Food Safety and Responsible Beverage Service (RBS) strongly preferred
• Excellent communication, organization, and interpersonal skills
• Proficiency with POS systems, restaurant management software, and Microsoft Office Suite

Physical Requirements
• Ability to lift up to 50 pounds and stand or walk for extended periods
• Comfortable working in fast-paced environments, including exposure to heat and humidity
• Must be available to work a flexible schedule including nights, weekends, and holidays

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.